El Dorado Royale, Riviera Maya, Mexico
With more than a mile of sandy beach in Mexico’s Riviera Maya, El Dorado Royale by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join from around the world for romantic outdoor beach weddings or ceremonies in the intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off.
Discover the pleasures of the Gourmet Inclusive experience. Relax in an elegant suite that includes 24-hour room service and a private Jacuzzi. Savor gourmet dining at seven extraordinary restaurants. Float on 13 swimming pools and indulge in spa services, including the popular couples massage classes. Then get ready to join in the exciting nightlife. It’s all here and it’s all for you in a place that doesn’t just feel like paradise, it is.
Distance from hotel to town, 25 miles (40 kms). Distance from hotel to Cancun International Airport (CUN), 18 miles (29 kms).
Resort Highlights
Voted one of Conde Nast Traveler´s Top 100 Hotels in the world, El Dorado Royale, a Spa Resort is an exclusive destination where couples, wedding parties, and honeymooners savour a Karisma Gourmet Inclusive Experience, surrounded by the dreamy landscape of Riviera Maya. Awarded with Four Diamonds by the American Automobile Association (AAA) thanks to its upscale services and luxurious suites which were designed to guarantee rest and comfort.
Let yourself be pampered by the unparalleled Gourmet Inclusive® concept that will take you to enjoy sophisticated delicacies: gourmet dishes at its seven à la carte restaurants, premium beverages at its eight bars, private Jacuzzi in the suites, a spa with luxurious services for couples, personalized service, and six swimming pools The perfect romantic getaway at this paradise creating amazing moments that you will always remember.
Karisma Gourmet Inclusive Experience: Karisma’s culinary options were designed to provide pleasant experiences for the palate of the most discerning travelers, surprising them with exquisite culinary novelties, known as the Karisma Gourmet Inclusive Experience®, concept, which has become their trademark, garnering many awards like the coveted Wine Spectator’s Award of Excellence.
Resort Amenities
- 24-hour front desk
- 24-hour room service†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping – daily
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pools
- Restaurants
- Safe deposit box
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Laundry/Valet service†
- Lounges/bars†
† Fees may apply
restaurants & bars
Cocotal Restaurant: Delightful flavors from all over the world are served à la carte every day at Cocotal. Cocotal offers something for everyone in an elegant air-conditioned atmosphere. For those in rush, breakfast dining offers food displays with fresh fruits, pastries, cereals, omelet stations and more, in addition to an à la carte menu. Hours: Continental Breakfast – 6:30 am to 7 am, A la Carte Breakfast – 7 am to 11 am, and A la Carte Dinner – 5:30 pm to 10 pm.
D’Italia Casitas Royale Restaurant: Complementing the most popular restaurant, D’Italia was opened in the Casita section of El Dorado Royale to fulfill the restaurants high demand and reducing wait times to enjoy the scrumptious Italian cuisine prepared here. The menu’s modern take on traditional dishes—with inspired favorites, like the lobster lasagna—rivals the creations of the world’s finest culinary venues. No visit to the El Dorado Casitas Royale is complete without spending a romantic evening here. Hours: 5:30 pm to 10 pm.
Fuentes Culinary Theater: One of the most innovative culinary experiences; an open kitchen with full cooking show of iron chef level. A one-of-a-kind Culinary Theatre with acts performed and hosted by the Chef and Sommelier designed to delight both your appetite and your curiosity by taking you through the exquisite aromas, colors, textures, flavors, and the finest selection of fresh ingredients from our greenhouse; while being guided through the subtle art of pairing to make your epicurean experience unparalleled. Reservations are required. International gourmet five course with wine pairing. Only on daily sitting starting with a welcome cocktail at 7 pm followed by the dinner and show at 7:30. Closed on Sundays.
La Isla Restaurant: This open-air palapa restaurant features continental breakfast as well as à la carte international breakfast, lunch and dinner, with a special focus on Mediterranean cuisine at dinner. Hours: Breakfast – 7 am to 11:30 am; Lunch – 12:30 pm to 3:30 pm; Dinner – 6 pm to 10 pm.
JoJo’s Caribbean Seaside Grill: A true seaside grill, JoJo’s offers authentic, fresh Caribbean cuisine in the most idyllic of settings. With fresh, sea breezes and the sounds of waves rolling in, the Caribbean Sea provides all the ambiance guests could ask for at this relaxed, open-air restaurant. With a chef’s menu that changes daily, with just-off-the-boat fresh fish, JoJo’s is a seafood lover’s paradise. From authentic ceviche to traditional fish and chips, each dish is prepared fresh, just the way you like it. Hours: Breakfast – 7 am to 10 am; Lunch – 11 am to 6 pm; Dinner – 6 pm to 10 pm.
Kampai-Pacific Rim Restaurant: Oriental cuisine. Take in the stunning ocean views as you enjoy the best of authentic Pacific Rim cuisine from India, Vietnam, China and Japan. Don’t miss the area’s freshest sushi or the authentic spring rolls. Buddha statues highlight the enchanting Thai-inspired décor. Hours: Lunch – 12:30 pm to 5 pm; Dinner – 6 pm to 10 pm.
Rincon Mexicano Restaurant: Taste the authentic favors of Mexico with a menu that includes de characteristic delights of its cuisine like tacos, fajitas, pico d’gallo and much more. The perfect place to have lunch and dinner during which your senses will be pleased with our exclusive Mexican Author Cuisine- with a beautiful garden view. Hours: Lunch – 12 pm to 3 pm; Dinner – 6 pm to 10 pm.
Santa Fe Grill: Echoing the style of an old New Mexico mission, Sante Fe Grill melds innovative Southwestern flavors with a coal-fired oven to create cuisine designed to be savored, and shared. Don’t miss the spectacular sunset over the surrounding mangroves from the comfort of Sante Fe Grill. Hours: Breakfast – 7 am to 11 am; Dinner – 6 pm to 10 pm.
Spot Restaurant: (New!) Exclusive restaurant with swim-up bar offering premium beverages, and lunch. Enjoy these gourmet delicacies at a stress-free space surrounded by charming verdant sceneries. Hours: Breakfast – 7 am to 11 am and Lunch – 12 pm to 3 pm.
Gourmet Corners: Designed to satisfy your afternoon food cravings, this spots provide you with delightful options. Enjoy fresh-made pizza right from the wood-fired oven, fresh fruit, juices and smoothies, Mexican delicacies, sandwiches and salads.
• Smoothies and Fruit
• La Cabaña Pizzeria: Wood burning oven pizzas served to order, and a selection of Angus burgers, gourmet bites among other succulent Mexican “botana” preparations. Hours: 11 am to 5 pm.
• Health Bar: Serving fresh fruit, juices, whole wheat sandwiches and smoothies. Hours 8 am to 4 pm.
• Las Olas: Serving salads and sandwiches. Hours: 12 pm to 4 pm.
• Kick: Mexican specialties, beer, and a variery of beverages. Hours: 11 am to 4 pm
• 24 Hours Room Service: Available for all room categories. Restrictions apply during rainy days.
Bellini’s Bar: Enjoy a variety of Bellinis in a contemporary lounge ambiance. Hours: 6:00 am – 10:00 pm.
Martinis Lobby Bar: A sophisticated bar where the best martinis in Riviera Maya are served. With a great variety of premium vodkas and premium brands beverage selection. Hours: 12 pm to 2 am.
Bar Las Guacamayas: A great spot to unwind. Choose between our great variety of drinks (cold Mexican beers, cheladas, exotic cocktails, aged tequila and more) and savor it while listening to the live music, on one of our swinging chairs and lounge beds. Hours: 5 pm to 2 am.
Swim-Up Bars: Featuring aw-inspiring sea views, our nine swim-up bars serve gourmet snacks, premium cocktails and other refreshing beverages without you having to leave the pool. National and International drinks. All swim-up bars are open from 9 am to 5 pm, except for the Gaviotas Seashore Bar which is open until 11 pm, and the Beach Bar which stays open until 2 am.
Gaviotas Seashore Bar: Located in front of Kampai restaurant. This bar serves national and International drinks. Hours: 9 am to 11 pm.
Beach Bar: Refreshments. Soft sand. Endless sea views. And a swing that rocks gently with the breeze. No matter when you’re here, it’s always happy hour at The Beach Bar.
Dress Code for Breakfast and Lunch
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal Bermuda’s, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dress Code for Dinner
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal Bermuda’s, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Resort accommodations
Standard Room Amenities:
- Air Conditioning
- Aromatherapy
- Bathrobe
- Bathroom amenities
- Cable/Satellite TV
- Ceiling Fan
- Closet
- Digital AM/FM Alarm Clock Radio
- Hair Dryer
- Hammock
- Heater
- Iron
- Iron Board
- Kettle/Tea
- LCD Flat Screen TV
- Mini Bar
- Phone
- Pillow Menu
- Safe Deposit Box
- Slippers
- Terrace or Balcony
- Voice Mail
- Wake up call service
- Electronic Key access
Luxury Jacuzzi Junior Suites: These amazing newly refurbished 590 Sq.Ft. Suites, offer all the comfort one could expect at a AAA Four Diamond and Five Star Resort. One King Size or two double beds available, double sink and glass enclosed bathrooms and shower, flat screen TV and state of the art in room decorations, make this Suite one of the most popular options among our repeat travelers. Sit back and relax in the hammock on your terrace or balcony; or take advantage of the in suite Jacuzzi for two. Max. Occupancy: 3 Adults.
Beachfront Jacuzzi Jr. Suite: The breathtaking newly refurbished Suite, features 590 sq. ft. of lush comfort, with double sink bathrooms, glass enclosed shower and toilet areas, and a lazy river right outside your terrace; Champagne and fruit platter in room on arrival combined with the pampering of your Personal Concierge and pool Butler Services providing in room aromatherapy, DVD player flat screen TV, pillow menu. This Suite is especially designed for you to sit back and continue to relax after enjoying one of our world class SPA treatments*”. Max.occupancy: 2 Adults * SPA at an additional fee.
Swim-Up Jacuzzi Junior Suite: Swim-Up Jacuzzi Junior Suites offer you convenience and luxury in equal measure. Here, the inviting waters of the lazy river are just off your terrace, ready to slip into for a trip to the main pool or swim-up bars. Or enjoy your Jacuzzi inside and surround yourself in the elegance of your romantically appointed over-sized suite. All Suites have one king size bed, air conditioning, ceiling fan, radio and alarm clock, safety deposit box, private bath, shower, hair dryer, amenity kit, cable TV, minibar replenished daily, coffee maker, iron and ironing board, terrace and a hammock. Max. Occupancy: 2 Adults.
Swim Up Jacuzzi Jr. Suite: These 590 sq. ft. Fantastic newly refurbished Suites, offer upgraded amenities and services: Champagne and fruit platter in room on day of arrival, additional pillows menu, and personal concierge, enjoy our in room aromatherapy selection after enjoying the exclusive pool area with butler services. Our Suites feature one King Size or two double beds, contemporary bathrooms with double sinks; glass enclosed shower and toilet, DVD player and flat screen TV. These suites are just steps away from the beach. Max. occupancy: 3 Adults.
Royal Suites: With more than a mile of sandy beach in Mexico’s Riviera Maya, El Dorado Royale by Karisma offers an escape no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for impromptu getaways, romantic weddings, honeymoons and anniversaries. Discover the pleasures of the Gourmet Inclusive® experience. Relax in an elegant suite that includes 24-hour room service and a private Jacuzzi. Savor gourmet dining at seven extraordinary restaurants. Float on 13 swimming pools and indulge in spa services, including our popular couples massage classes. Then get ready to join in the exciting nightlife. It’s all here and it’s all for you in a place that doesn’t just feel like paradise.
Beachfront Honeymoon Suite: Featuring dark accented wood furniture and inspired Mexican design in even the smallest of details, this suite comes with a king size bed, newly renovated bathrooms with double sinks and luxury Jacuzzi for ultimate relaxation. Located in the premium beachfront section, signature amenities come standard along ocean views and an exclusive beach and pool butler.
Additional services include: Personalized check-in, upgraded in-room amenities, champagne and fruit platter upon arrival, premium pillow menu, in-room aromatherapy options, premium room service, personal concierge and exclusive pool & beach butler service.
Maximum occupancy: 3 guests.
Royal Swim-Up Suites: Step into your lazy river just outside your Suite. Room carefully decorated updated and designed to relax and enjoy, with DVD-player, connoisseur cabinet with four different selected spirits to delight, upgraded minibar. Welcome amenities (fruit basket, bottle of champagne and house wine), Daily turn down service Butler/concierge service available supporting guest needs, aromatherapy and pillow menu to choose, dinner reservations, movie selection menu, in suite complimentary internet access. All rooms feature lovely wooden furniture including king size bed only. Within the hotel facilities: Vonage internet phone, E-lounge and beach candle light dinner once during their stay.
Two Bedroom Presidential Suites: The Presidential Suite is the height of romantic luxury. Spacious master bedroom and living room with plasma TV, DVD player and fully stocked bar. Enjoy gourmet candlelit dinners in-suite or perhaps a private wine or tequila tasting. Paradise is yours. Enjoy! This Suite includes a master bedroom and 2nd bedroom, both with over sized bathrooms and deluxe amenities, living and dining room, kitchenette with blender, coffee maker, microwave, stove top, crystal glassware, fully stocked premium bar, wireless internet, air conditioning, ceiling fans, iron and ironing boards, indoor and outdoor Jacuzzi, private pool with personal chaise lounge chairs and beds, hammocks on patio and exclusive service and a pampering list of amenities arranged by your private butler. Max. Occupancy: 6 Adults.
resort activities
- Bike rental
- Direct acccess to a beach
- Fitness center on-site
- Hot tub: 2 Outdoor Hot Tubs; 605 Indoor Hot Tubs
- Motorized Water Sports†: Wave runners, parasailing
- Spa†
- Shopping Mall†
- Non-Motorized Water Sports: Paddle boats, kayaks, and snorkeling gear
- Pools: 13 pools on site. 12 freshwater
- 1 natural salt water
- Swim up Bars
- Tennis court: 2 lit tennis courts on site. Available equipment
- Tours and excursions†
† Fees may apply
Wedding activities
Explore Karima’s breathtaking collections, in which every detail has been carefully curated and infused with Signature Accents™. Select one that is perfectly paired with your taste, or choose to cook up your own by combining individual elements from any collection in Your Day. Your Way.